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🛟 Support: Steven Tan (205) - [email protected] (or find me on Guesthouse group in WhatsApp)
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Resident Guide
Everything you need to know about staying at the Nightingale Preston Guesthouse.
How to Book
- Sign in to your resident portal
- Select your dates on the calendar
- Confirm your booking details
- Complete payment via Stripe
- Receive a confirmation email with your lockbox code
Check-in & Lockbox
- Check-in time: 2:00 PM
- Check-out time: 12:00 PM (noon)
- Your lockbox code will be on your home page and in your confirmation email.
- Enter the code on the keypad to retrieve your keys.
- The code automatically expires at check-out time — no action needed.
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Keep your lockbox code safe — it's your key to the property.
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Editing or Cancelling
- Edit your booking dates from your home page at any time.
- If you shorten your stay, the difference is automatically refunded.
- If you extend your stay, you'll complete a quick payment for the extra nights.